Celebrity Solstice

We do not require guests with disabilities to travel with another person as a condition for traveling on our ships. However, our personnel are not required to perform personal tasks (e.g. assisting with eating, dressing, toileting or lifting) ,guests requiring assistance with these functions should consider these needs when making a booking. If there is a question about the guest’s fitness to travel without personal assistance, this must be discussed with our Access Department.

We provide boarding and departure assistance with wheelchairs to guests with mobility disabilities. We also provide assistance to guests who are blind. Request assistance once you arrive at the pier or contact us prior to your cruise so we may prioritise your assistance. During peak times, there may be a wait for assistance. Our crew members are not permitted to lift our guests.

Guests with mobility disabilities are offered quicker processing at the pier. If boarding has not begun, we will offer priority boarding.

If requested in advance, we can arrange for accessible transportation to transfer guests between the airport and the pier. This service is offered at no extra charge to guests who have purchased transfers. Please note that accessible transportation may be limited or not available outside the United States.

Yes, we provide tactile interpreters on cruises to/from United States and Canada only, however support service provider (SSP) services are not provided. Please notify us at least 60 days prior to sailing. Do you provide CART? Yes, we provide real-time captioning (CART) services on cruises to/from the U.S. and Canada only. Please notify us at least 60 days prior to sailing.

We do not provide braille formatted material. However we provide qualified readers on board our ships for guests who are blind or have low vision.

Select crewmembers have been trained as qualified readers to read written material such as the daily Cruise Today and shore excursions information. Waiters will also read dining menus upon request. Please request a qualified reader at Guest Relations upon boarding.

Most dietary requirements can be accommodated in our main dining room. If you have complex food allergies please contact our Access team at 1-866-7225.

We do offer pre-packaged frozen prepared Kosher meals. Make sure to request these meals 45 days prior to sailing if your ship is sailing out of the continental US, Puerto Rico, Alaska or Hawaii and 90 days prior to sailing if your ship is sailing out of South America, Europe, Australia or Asia.

Infants must be at least 6 months old as of the first day of the cruise/Cruisetour. On some cruises/Cruisetours, infants must be 12 months old.

Whatever the itinerary, destination, or occasion—when you pack, think casual chic.

DURING THE DAY

SHORESIDE – For warmer climates, pack swimsuits and cover-ups, walking shorts and shirts that protect from the sun, lightweight slacks, skirts or sundress, and a light sweater or jacket. Hats, sunglasses, and sunscreen are always encouraged.

For cooler climates, bring clothing with long sleeves, sweaters, and pants that can be layered. In areas prone to snow or rain, waterproof jackets, hats, gloves, and umbrellas are recommended.

Around the globe, consider appropriate shoes and gear for the excursions you have planned and the terrain you’ll encounter. For instance, you may pack water shoes if hiking a waterfall or a headscarf or conservative dress for visiting museums, mosques, temples, and churches.

SHIPBOARD – Throughout the ship, casual resort wear, sundresses, shorts, polos, or button-downs are appropriate, paired with sandals, low heels, and loafers. Make sure you bring active wear and sneakers if you plan to hit the gym!

Poolside, bathing suits with coverups, T-shirts, tanks, hats, and sunglasses are welcomed.

In main and specialty dining, we ask guests to refrain from wearing swimsuits, see-through coverups or robes, bare feet, tank tops, T-shirts, and baseball caps.

AT NIGHT

SMART CASUAL – Smart Casual attire is required for entry to main dining, specialty dining, and the Celebrity Theatre. Smart Casual means you look comfortable yet tasteful in a dress, skirt, long pants, or jean, and stylish top or button-down. Shorts and flip flops are not considered Smart Casual.

EVENING CHIC – Each itinerary features one to two “formal” nights we call Evening Chic. Evening Chic means you dress to impress, glamorous and sophisticated in your own way, with a cocktail dress, skirt, slacks, or designer jean, an elegant dress top or blazer—some guests even pack a tuxedo or gown for onboard photos. The Daily program, delivered to your stateroom and available at the Guest Relations Desk, will be your guide to the correct attire each evening. If you do not wish to participate in Evening Chic, Smart Casual attire is acceptable for dining and theatre.

CARRY-ON LUGGAGE

Keep anything you might need for boarding day handy or stash it in your carry-on. That includes travel documents, medications, toiletries, and maybe a swimsuit and change of clothes. Your checked baggage should be delivered to your stateroom within a few hours of setting sail if tagged properly.

What Not to Pack (Prohibited Items)

Weapons, illegal drugs & Substances (including marijuana, cannabis, extracts of THC and/or CBD), and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The United States Transportation Security Administration also recommends that you do not pack fragile or expensive items (such as jewellery) in checked luggage.

The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned.

• Firearms & Ammunition, including realistic replicas.
• Sharp Objects, including knives and scissors.*
• Illegal Drugs & Substances
• Aerial Drones**
• Candles & Incense
• Coffee Makers, Clothes Irons, Steamers & Hot Plates***
• Baseball Bats, Hockey Sticks, Cricket Bats, Bows & Arrows
• Skateboards & Surfboards
• Martial Arts Gear
• Self-Defense Gear, including handcuffs, pepper spray, night sticks.
• Flammable Liquids and Explosives, including lighter fluid and fireworks.
• HAM Radios
• Hookahs & Water Hookah Pipes.
• Electrical Extension Cords
• Dangerous Chemicals, including bleach and paint.
• Alcoholic and Non-Alcoholic Beverages****
• Potentially hazardous food and/or food that requires refrigeration.

NOTE:

*Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.

**Aerial Drones: guests are welcome to bring drones on their cruise for use on land only and outside of the port area. Drones are not to be operated onboard the ship at any time. Different countries may have different rules. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining ay required permissions for drone operations. Any liability, including environmental damage from drone usage is the guest’s responsibility. Celebrity Cruises® assumes no liability for guests drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight. While onboard, drones must be stored safely in the stateroom. Drones used on the ship will be confiscated till the end of the cruise. A Guest Conduct Policy warning will be issued and guests may be subject to disembarkation at their own expense for onboard drone usage.

***Items that generate heat or produce an open flame are strictly prohibited. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. NOTE: The only exception to this policy are curling irons, hair straighteners and personal fans that are “”certified”” low wattage. Please note that our staterooms are equipped with dual voltage 110/220 AC outlets, and it’s essential to ensure that your personal appliances are compatible with these voltage ranges to avoid any damage or safety issues. Matches and normal lighteners are allowed onboard. However “”torch lighters”” and novelty lighters that look like guns are not allowed onboard. Torch lighters emit a powerful concentrated flame, and therefore are prohibited.

****Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned.

For the comfort and enjoyment of our guests, our Celebrity ships are non-smoking. Hookahs and other types of water pipes are prohibited from use under this non-smoking designation.

Smoking is not permitted inside any stateroom or on any stateroom balcony. This applies to all stateroom categories onboard. Smoking is also not permitted in any dining venue, theatre, bar, lounge, hallway, or elevator; on the jogging track; or in most other indoor areas. Furthermore, smoking is not allowed in certain outdoor spaces, including restricted areas, food venues, and kids play areas and pools. If a guest is in violation of this “No Smoking” policy, a cleaning fee will be applied to their onboard account.

Because we recognise that some guests do smoke, we have designated smoking areas on the ship. These smoking areas are identified by signage, and ashtrays are provided in these locations for smoking use. Guests may inquire about the location of the ship’s designated smoking areas at the Guest Relations Desk.

In casinos on itineraries where smoking is allowed, there will be visible signage designating the areas for both smoking and non-smoking guests.

Cigar and pipe tobacco is limited to designated outdoor areas and cigar bars (if the ship has one). Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.

Cigarettes, cigars, and pipe tobacco must be properly disposed of and never thrown overboard.

A guest must be at least 21 years of age to purchase, possess or use tobacco. During voyages that depart from international ports of call, local smoking laws will apply for the duration of said voyage.

Basic Wi-Fi and Premium Wi-Fi services are available throughout the Celebrity Cruises® fleet.

Choose from Basic Wi-Fi or Premium Wi-Fi packages to suit your needs.

Basic Wi-Fi Package – With our Basic Wi-F you can browse the web, send emails, and text family and friends via select messaging apps. It’s a great value option for staying connected while you’re on vacation, but please note that features such as emailing large files, sharing photos or videos on social media, using streaming apps, or making video calls are only available with our Premium Wi-Fi. Basic Wi-Fi is only available for pre-cruise purchase or with All Included.

Premium Wi-Fi Package – Premium Wi-Fi puts internet streaming at your fingertips throughout your vacation. Message or video chat with your friends and family, browse the web, send emails even with larger files attached, and post on social media to your heart’s content. Plus, you can enjoy videos, movies, binge-worthy shows, and music on your favorite streaming apps.  Plus, stream from your personal device to your in-stateroom TV*. 

Lighting

We’re replacing higher wattage halogen and incandescent light bulbs with longer lasting fluorescent and Light Emitting Diode (LED) lights throughout our fleet. Fluorescent and LED bulbs require 80% less energy, generate 50% less heat, reduce energy consumption, last much longer and contribute to more efficient air conditioning due to the cooler bulbs.

Propulsion and Hull Design

A new approach to hull design and propulsion systems, resulted in significant energy savings. Ships equiped with Common Rail Diesel Engines reduce energy consumption and NOX emissions at all engine loads.

Heating, Ventilation, and AC

Our ships are equipped with the latest and most efficient air-conditioning equipment commercially available. Coupled with improvements in system design and automation.

Operation Conservation Measures

Our environmental policies guide both our shipboard and shoreside employees in beneficial environmental practices. Our crewmembers are an integral part of our energy-conservation efforts. Staff and guests are advised to turn off lights, water and appliances when not needed, adjust temperature thermostats to comfortable levels when no one is present and using towels and bed linens more than once before laundering.

Fresh Water Consumption

We ask our crewmembers and guests to help us conserve water whenever possible. To help reduce the energy needed to produce fresh water, we have installed water-reduction technology and appliances throughout our fleet to reduce the use of water-producing equipment that consumes fuel or electricity. These features include sink aerators, showerheads, reduced-flow dishwashers and low-consumption laundry equipment.

Advanced Wastewater Purification

We Installed Advanced Wastewater Purification (AWP) systems throughout the fleet. These technologically advanced systems clean the wastewater generated onboard our ships to create clean water that exceeds ship wastewater discharge standards throughout the world.

Renewable Energy Sources

Our ships are equipped with solar power technology. The panels and the clean power they produce can help reduce the consumption of energy derived from fossil fuels. 500m2 of solar panels produce enough electricity to power a ship’s guest elevators or approximately 7,000 LED lights.

High-Efficiency Appliances

We have installed high-efficiency appliances throughout the ship in order to minimize their impact on climate change and reduce our energy load. Every type of appliance onboard our ships is being evaluated for efficiency, including TV’s, coffeemakers, ice makers, ovens and dishwashers.

Energy-Efficient Windows

Across the fleet we have applied window films that are specially glazed to prevent solar heat from penetrating, thereby reducing the amount of air conditioning needed to cool the ship, thereby saving energy.

Hull Coatings

We apply new silicone paints on the hull, which are innovative and environmentally safe coatings that increase the smoothness of our ships’ hull. By creating a smoother hull, we can reduce the amount of energy needed to travel through water.

Our extensive attention to detail creates a vacation experience that knows no boundaries. Every effort is taken to deliver easy ship access and an unrivalled cruise vacation to all of our guests. Your search for special needs cruise ships ends here.

Access Department Information

aWe want everyone to have a trip of a lifetime. That is why we always go the extra mile to ensure our ships are optimised for passengers with specific accessibility needs. You will find all of our public doors are accessible to wheelchairs, and we have designed wheelchair accessible staterooms that have been adapted with special features. We have also included signage in Braille throughout our ships.

Special services contact details

Phone: (0)1932 834194

Email: [email protected]

To arrange accessibility services before your cruise, simply complete our Celebrity Cruises Guest Special Needs Form or contact our Special Services team using the details above to let us know your needs. 

Consuming alcohol to excess impairs one’s judgment and reduces one’s ability to recognise and avoid potentially dangerous situations. Guests who choose to consume alcohol must do so responsibly. The ship’s staff may, in their sole discretion, refuse to serve alcoholic beverages to any guest who does not consume alcohol responsibly. The ship’s staff may request proof of a guest’s age to verify they are of age to consume alcohol pursuant to this Policy. Adult guests are prohibited from providing alcohol to minors or young adults. All drinking games are prohibited.

A guest must be at least 21 years old to drink and/or possess alcoholic beverages on ships sailing from North America or the United Arab Emirates, and 21 is also the minimum drinking age for guests visiting our private destinations. The minimum age for a guest to drink and/or possess alcoholic beverages on ships sailing from South America, Europe, Asia, Australia, and New Zealand is 18. In all other cases, the drinking age of the home port shall determine the legal drinking age for the sailing.

Guests may contact Guest Relations or refer to the cruise information in their stateroom for minimum drinking age information specific to their cruise vacation.

For purposes of complying with the minimum age to drink and/or possess alcoholic beverages, a guest’s age is established at the beginning of the cruise vacation. If a guest celebrates their birthday during the voyage and becomes of age to consume alcohol while on the cruise, the guest may thereafter ask the Guest Relations Manager to modify the ship’s records to permit their consumption of alcohol during the remainder of the vacation. The guest will be required to appear at the Guest Relations Desk to present a valid government-issued form of identification to verify their age.

Guests are not permitted to bring alcoholic beverages onboard; with the exception of embarkation day when each guest (of legal drinking age) is permitted to bring onboard up to two (2) 750 ml bottles of wine (which are subject to a corkage fee) per guest. A corkage fee does not apply to guests with the Classic Beverage Package or Premium Beverage Package. Security may inspect containers (including water bottles, soda bottles, mouthwash, canteens, etc.) at any time and will dispose of alcohol concealed in such containers. Alcoholic beverages that are purchased from onboard shops or in ports of call (which must be presented to security upon re-boarding), will be secured by ship’s personnel. Alcohol secured by ship’s personnel will be returned to guests just prior to the conclusion of their cruise vacation. Guests who are under the permitted drinking age will not have alcohol returned to them.

Alcoholic beverages that are purchased from onboard shops or in ports of call must be presented to Security upon re-boarding and will be secured by the ship’s personnel. Alcohol secured by the ship’s personnel will be returned to guests just prior to the conclusion of their cruise vacation. Guests who are under the permitted drinking age will not have alcohol returned to them.

Any guest who goes ashore and consumes alcohol (whether under the supervision of a parent/guardian or not) is responsible for ensuring they consume responsibly and retain the ability to recognise and avoid potentially dangerous situations when they return to the ship. Parents/guardians are reminded they are responsible for the actions of their minor and young adult children at all times while on a Celebrity cruise vacation.