Celebrity Apex

We provide boarding and departure assistance with wheelchairs to guests with mobility disabilities. We also provide assistance to guests who are blind. Request assistance once you arrive at the pier or contact us prior to your cruise so we may prioritise your assistance. During peak times, there may be a wait for assistance. Our crew members are not permitted to lift our guests.

Guests with mobility disabilities are offered quicker processing at the pier. If boarding has not begun, we will offer priority boarding.

If requested in advance, we can arrange for accessible transportation to transfer guests between the airport and the pier. This service is offered at no extra charge to guests who have purchased transfers. Please note that accessible transportation may be limited or not available outside the United States.

We provide complimentary wheelchairs for getting on and off the ship. If you require a wheelchair or scooter during the cruise, you can bring your own or rent one from a company that provides rentals for cruises.

You may bring and use wheelchairs, mobility scooters, walkers, canes and other assistive devices on board our ships. Due to safety reasons, Segways® may not be used on board.

We don’t require proof of disability such as medical certificates or disability placards. However, during the booking process, we will ask guests to attest to their need for the accessible stateroom.

We do not require guests with disabilities to travel with another person as a condition for traveling on our ships. However, our personnel are not required to perform personal tasks (e.g. assisting with eating, dressing, toileting or lifting) ,guests requiring assistance with these functions should consider these needs when making a booking. If there is a question about the guest’s fitness to travel without personal assistance, this must be discussed with our Access Department.

We accept service dogs. A service dog is defined as “any dog that is individually trained to do work or perform tasks for the benefit of a person with a disability.” Service dogs are not considered pets

Most dietary requirements can be accomodated in our main dining room. If you have complex food allergies please contact our Access team at 1-866-7225.

For the comfort and enjoyment of our guests, our ships are designated as non-smoking. This includes a prohibition on the use of a hookah or other types of water pies.

Smoking is not permitted inside any stateroom or on any stateroom balcony. This applies to all stateroom categories onboard. If a guest is in violation of this “No Smoking” policy, a cleaning fee will be applied to their onboard account. Smoking is also not permitted in any dining venue, theater, bar, lounge, hallway, elevator or jogging track, or most indoor areas. Further, smoking is not allowed in certain outdoor areas, including restricted areas, food venues, and kids play areas and pools.

However, we recognize that some of our guests do smoke. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as smoking areas. To assist smoking guests to locate areas where smoking is permitted, we have posted signage onboard clearly identifying all smoking areas and ashtrays provided for smoking use. Guest may also inquire at Guest Services regarding the location of the designated smoking areas onboard.

In casinos on itineraries where smoking is allowed, there will be visible signage designating the area for both smoking and non-smoking guests.

Cigar and pipe tobacco is limited to designated outdoor areas and cigar bars (if the ship has one). Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.

Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard.

Guests must be at least 18 years of age to purchase, possess or use tobacco onboard.

Lighting

We’re replacing higher wattage halogen and incandescent light bulbs with longer lasting fluorescent and Light Emitting Diode∘ (LED) lights throughout our fleet. Fluorescent and LED bulbs require 80% less energy, generate 50% less heat, reduce energy consumption, last much longer and contribute to more efficient air conditioning due to the cooler bulbs.

Propulsion and Hull Design

A new approach to hull design and propulsion systems, resulted in significant energy savings. Ships equiped with Common Rail Diesel Engines reduce energy consumption and NOX emissions at all engine loads.

Heating, Ventilation, and AC

Our ships are equipped with the latest and most efficient air-conditioning equipment commercially available. Coupled with improvements in system design and automation.

Operation Conservation Measures

Our environmental policies guide both our shipboard and shoreside employees in beneficial environmental∘ practices. Our crewmembers are an integral part of our energy-conservation efforts. Staff and guests are advised to turn off lights, water and appliances when not needed, adjust temperature thermostats to comfortable levels when no one is present and using towels and bed linens more than once before laundering.

Fresh Water Consumption

We ask our crewmembers and guests to help us conserve water whenever possible. To help reduce the energy needed to produce fresh water, we have installed water-reduction technology and appliances throughout∘ our fleet to reduce the use of water-producing equipment that consumes fuel or electricity. These features include sink aerators, showerheads, reduced-flow dishwashers and low-consumption laundry equipment.

Advanced Wastewater Purification

We Installed Advanced Wastewater Purification (AWP) systems throughout the fleet. These technologically advanced systems clean the wastewater generated onboard our ships to create clean water that exceeds ship wastewater discharge standards throughout the world.

Renewable Energy Sources

Our ships are equipped with solar power technology. The panels and the clean power they produce can help reduce the consumption∘ of energy derived from fossil fuels. 500m2 of solar panels produce enough electricity to power a ship’s guest elevators or approximately 7,000 LED lights.

High-Efficiency Appliances

We have installed high-efficiency appliances throughout the ship in order to minimize their impact on climate change and reduce our energy load. Every type of appliance onboard our ships is being evaluated for efficiency, including TV’s, coffeemakers, ice makers, ovens and dishwashers.

Energy-Efficient Windows

Across the fleet we have applied window films that are specially glazed to prevent solar heat from penetrating, thereby reducing the amount of air conditioning needed to cool the ship, thereby saving energy.

Hull Coatings

We apply new silicone paints on the hull, which are innovative and environmentally safe coatings that increase the smoothness of our ships’ hull. By creating a smoother hull, we can reduce the amount of energy needed to travel through water.

Whatever the itinerary, destination, or occasion—when you pack, think casual chic.

DURING THE DAY

SHORESIDE

For warmer climates, pack swimsuits and cover-ups, walking shorts and shirts that protect from the sun, lightweight slacks, skirts or sundress, and a light sweater or jacket. Hats, sunglasses, and sunscreen are always encouraged.

For cooler climates, bring clothing with long sleeves, sweaters, and pants that can be layered. In areas prone to snow or rain, waterproof jackets, hats, gloves, and umbrellas are recommended.

Around the globe, consider appropriate shoes and gear for the excursions you have planned and the terrain you’ll encounter. For instance, you may pack water shoes if hiking a waterfall or a headscarf or conservative dress for visiting museums, mosques, temples, and churches.

SHIPBOARD

Throughout the ship, casual resort wear, sundresses, shorts, polos, or button-downs are appropriate, paired with sandals, low heels, and loafers. Make sure you bring active wear and sneakers if you plan to hit the gym!

Poolside, bathing suits with coverups, T-shirts, tanks, hats, and sunglasses are welcomed.

In main and specialty dining, we ask guests to refrain from wearing swimsuits, see-through coverups or robes, bare feet, tank tops, T-shirts, and baseball caps.

AT NIGHT

SMART CASUAL

Smart Casual attire is required for entry to main dining, specialty dining, and the Celebrity Theatre. Smart Casual means you look comfortable yet tasteful in a dress, skirt, long pants, or jean, and stylish top or button-down. Shorts and flip flops are not considered Smart Casual.

EVENING CHIC

Each itinerary features one to two “formal” nights we call Evening Chic. Evening Chic means you dress to impress, glamorous and sophisticated in your own way, with a cocktail dress, skirt, slacks, or designer jean, an elegant dress top or blazer—some guests even pack a tuxedo or gown for onboard photos. The Daily program, delivered to your stateroom and available at the Guest Relations Desk, will be your guide to the correct attire each evening. If you do not wish to participate in Evening Chic, Smart Casual attire is acceptable for dining and theater.

Basic Wi-Fi and Premium Wi-Fi services are available throughout the Celebrity Cruises® fleet.

Choose from Basic Wi-Fi or Premium Wi-Fi packages to suit your needs.

Basic Wi-Fi Package

With our Basic Wi-F you can browse the web, send emails, and text family and friends via select messaging apps. It’s a great value option for staying connected while you’re on vacation, but please note that features such as emailing large files, sharing photos or videos on social media, using streaming apps, or making video calls are only available with our Premium Wi-Fi. Basic Wi-Fi is only available for pre-cruise purchase or with All Included.

Premium Wi-Fi Package

Premium Wi-Fi puts internet streaming at your fingertips throughout your vacation. Message or video chat with your friends and family, browse the web, send emails even with larger files attached, and post on social media to your heart’s content. Plus, you can enjoy videos, movies, binge-worthy shows, and music on your favorite streaming apps.  Plus, stream from your personal device to your in-stateroom TV*. 

Infants must be at least 6 months old as of the first day of the cruise/Cruisetour. On some cruises/Cruisetours, infants must be 12 months old.

Activities are provided for children and teens 3-17. Children must be fully potty trained (no diapers or pull-ups) to participate.

Children ages 3-9 must be signed in and out of the Celebrity Youth Program. Children ages 10-12 are free to come and go as they please but are required to sign themselves in and out. Children ages 13-17 may come and go as they please.

Celebrity Cruises® guests are expected to be responsible for their actions at all times, including during transfers to and from ships, inside terminals, while onboard, at our ports of call, during shore excursions and at our private destinations. Consuming alcohol to excess impairs one’s judgment and reduces one’s ability to recognize and avoid potentially dangerous situations. Guests who choose to consume alcohol must do so responsibly. The ship’s staff may refuse to serve alcoholic beverages to any guest who does not consume alcohol responsibly, including those who have purchased an all-inclusive beverage package. Ship’s personnel may request verification of a guest’s age to verify they are of age to consume alcohol pursuant to this policy. Any guest that violates this alcohol policy will be considered for disciplinary action pursuant to the “”Consequences Section”” of this Guest Conduct Policy, and may lose their privileges to use areas or facilities of the ship.

Guests are only permitted to bring alcohol onboard under the following circumstances:

Embarkation day when each guest is permitted to bring onboard with them one (1) bottle of wine (which is subject to a corkage fee) per guest. A corkage fee does not apply to guests with the Classic Beverage Package or Premium Beverage Package. Security may inspect containers (including water bottles, soda bottles, mouthwash, canteens, etc.) at any time and will dispose of alcohol concealed in such container.

Alcoholic beverages that are purchased from onboard shops or in ports of call (which must be presented to security upon re-boarding), will be secured by ship’s personnel. Alcohol secured by ship’s personnel will be returned to guests just prior to the conclusion of their cruise vacation.

Guests who are under the permitted drinking age will not have alcohol returned to them.

The minimum drinking age for all alcoholic beverages on Celebrity Cruises® ships sailing from North America is 21. The minimum drinking age for all alcoholic beverages on Celebrity Cruises® ships sailing from South America, Europe, Asia, Australia and New Zealand is 18. Guests may contact Guest Relations or refer to Celebrity Today for specific minimum drinking age information on their cruise vacation.

For purposes of complying with the minimum drinking age requirements, a guest’s age is established upon boarding at the beginning of the cruise vacation. If a guest celebrates their birthday during the cruise vacation, and thereby becomes of age to consume alcohol, the guest may thereafter ask the Guest Relations Manager to modify ship’s records to permit their consumption of alcohol during the remainder of the vacation. The guest will be required to appear at Guest Relations to present a valid government-issued form of identification to permit verification of their age.

No guest under age 18 may possess or consume alcohol at any time while onboard. No guest under age 21 may possess or consume alcohol at our private destinations. Any guest who goes ashore and consumes alcohol (whether under the supervision of a parent/guardian or not, is responsible for ensuring they consume responsibly and retain their ability to recognize and avoid potentially dangerous situations when they return to the ship. Parents/guardians are reminded they are responsible for the actions of their child/young adult at all times while on a Celebrity Cruises® cruise vacation.

Guests who violate any alcohol policy, including but not limited to underage drinking; providing alcohol to minors or young adults; possessing, concealing or attempting to conceal alcoholic items in their luggage, when boarding or while onboard; engaging in alcohol drinking games; or failing to consume alcohol responsibly, will be considered for discipline under the provisions of this policy.

Our extensive attention to detail creates a vacation experience that knows no boundaries. Every effort is taken to deliver easy ship access and an unrivalled cruise vacation to all of our guests. Your search for special needs cruise ships ends here.

Access Department Information

We want everyone to have a trip of a lifetime. That is why we always go the extra mile to ensure our ships are optimised for passengers with specific accessibility needs. You will find all of our public doors are accessible to wheelchairs, and we have designed wheelchair accessible staterooms that have been adapted with special features. We have also included signage in Braille throughout our ships.

Special services contact details

Phone: (0)1932 834194

Email: [email protected]

To arrange accessibility services before your cruise, simply complete our Celebrity Cruises Guest Special Needs Form or contact our Special Services team using the details above to let us know your needs.